Terms of service

Welcome to EcoKitchenGea, operated by YER LLC (“we,” “us,” or “our”). These Terms of Service govern your access to and use of https://www.ecokitchengea.com/, including browsing, product selection, checkout, purchases, and communications with our store.

Our online store offers stationery and writing accessories, including pencil pouches, gel pens, and mechanical pencils. By visiting the Website or placing an order, you agree to these Terms of Service. If you do not agree, please discontinue use of the Website.

1. Eligibility and Acceptance

You may use the Website only if you are legally able to enter into a binding agreement under applicable law. If you place an order on behalf of another person or organization, you represent that you have authority to do so.

By completing checkout, you confirm that the information submitted is accurate and that you agree to the product details, pricing, shipping charges, and policies presented during the purchase process.

2. Product Information and Descriptions

We make reasonable efforts to describe our products accurately and present images that help customers understand their appearance and intended use.

Our product range may include:

  • Pencil pouches: Storage accessories intended to help organize pens, pencils, erasers, and other small stationery supplies.

  • Gel pens: Writing instruments designed for everyday note-taking, journaling, office work, and other ordinary writing activities.

  • Mechanical pencils: Refillable or lead-advancing writing instruments intended for writing, sketching, outlining, and other suitable uses.

Product colors, dimensions, packaging, materials, and appearance may vary slightly due to manufacturing differences, screen settings, lighting, or display technology. Any important specifications, included accessories, or product limitations should be reviewed on the relevant product page before ordering.

Unless expressly stated in a product description, we do not make additional guarantees about ink performance, lead compatibility, pouch capacity, water resistance, or other technical features.

3. Pricing and Product Availability

Prices are displayed in the currency indicated at checkout. We may update prices, product descriptions, promotional offers, or availability from time to time.

A product appearing on the Website is not a guarantee that it will remain available when you place an order. If an item becomes unavailable after an order is submitted, we may contact you to discuss an appropriate solution, including cancellation and refund where applicable.

We reserve the right to correct genuine typographical, pricing, inventory, or listing errors. If an error materially affects an order, we will make reasonable efforts to contact the customer before proceeding with a materially different transaction.

4. Orders and Order Acceptance

Submitting an order is an offer to purchase the selected products under the terms shown at checkout. An order confirmation email acknowledges receipt of the order but does not necessarily mean that the order has completed every verification or fulfillment step.

We may decline, limit, or cancel an order where reasonably necessary, including in cases involving suspected fraud, unauthorized payment activity, inaccurate order information, product unavailability, or a material listing error.

If payment has been collected for an order that we cancel, we will arrange an appropriate refund to the original payment method where available, subject to applicable law.

5. Payment Authorization

You agree to provide current and accurate billing and payment information. Payments may be processed through third-party payment service providers.

By submitting payment details, you represent that you are authorized to use the selected payment method. We do not control the independent terms, processing procedures, or security practices of third-party payment providers.

If a payment is declined, reversed, or flagged for verification, order processing may be delayed or cancelled. We will not intentionally charge you for an order that has been cancelled without an applicable payment obligation.

6. Shipping and Delivery

Shipping charges and available delivery information are displayed during checkout. Our current shipping arrangement is:

  • Orders with a merchandise subtotal of $10.00 or more qualify for free shipping.

  • Orders with a merchandise subtotal below $10.00 are charged a $5.99 shipping fee.

Delivery estimates, where displayed, are estimates rather than guarantees unless expressly stated otherwise. Actual delivery may be affected by carrier operations, weather, address accuracy, peak periods, or other circumstances outside our reasonable control.

You are responsible for entering a complete and accurate shipping address. If an order is delayed beyond the applicable shipment timeframe, we will provide notices and cancellation or refund options as required by law.

7. Returns, Refunds, and Cancellations

Returns, refunds, exchanges, and order cancellations are governed by our separate Return and Refund Policy, which forms part of these Terms of Service.

Please review that policy before purchasing. Nothing in these Terms or the Return and Refund Policy limits any mandatory rights available under applicable federal or Florida law.

8. Acceptable Website Use

You agree not to:

  • Use the Website for unlawful, fraudulent, or deceptive purposes.

  • Interfere with the Website's operation, security, or availability.

  • Attempt to gain unauthorized access to accounts, systems, or data.

  • Submit false, misleading, or impersonating information.

  • Introduce malicious code, harmful software, or automated activity intended to disrupt the Website.

  • Copy, scrape, reproduce, or exploit Website content in a manner that violates applicable law or our rights.

  • Use the Website in a way that infringes another person's intellectual property, privacy, or other legal rights.

We may restrict access or take appropriate action when we reasonably believe that these Terms have been violated.

9. Intellectual Property

Unless otherwise stated, the Website's original text, layout, graphics, product presentation, branding elements, and other content are owned by or used with permission by YER LLC or the relevant rights holder.

You may browse the Website and use its content for personal, non-commercial shopping purposes. You may not reproduce, distribute, modify, publish, or commercially exploit Website content without prior written permission, except where applicable law permits such use.

Product names, logos, and marks belonging to third parties remain the property of their respective owners.

10. User Communications and Feedback

If you send us feedback, suggestions, reviews, or other communications, you are responsible for ensuring that the material is lawful and does not violate another person's rights.

We may use feedback you voluntarily provide to improve our products, product descriptions, customer service, or Website experience. We will not treat private order information as public feedback merely because you contact our support team.

We reserve the right, but not the obligation, to remove or decline to publish content that is unlawful, abusive, misleading, irrelevant, or otherwise inappropriate.

11. Third-Party Services and Links

The Website may rely on third-party services for payment processing, hosting, delivery, analytics, or other functions. It may also contain links to external websites.

Third-party services are not operated or controlled by YER LLC. Your use of those services may be subject to separate terms and privacy policies. We are not responsible for independent third-party websites or services except to the extent required by applicable law.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the Website and its general informational content are provided on an “as available” basis. We do not guarantee uninterrupted access, error-free operation, or that every Website feature will always be available.

Product-specific rights and warranties are governed by the applicable product description, any express warranty actually provided, and mandatory consumer protection laws. Nothing in this section excludes warranties or remedies that cannot legally be disclaimed.

13. Limitation of Liability

To the fullest extent permitted by applicable law, YER LLC will not be liable for indirect, incidental, special, exemplary, or consequential losses arising from use of the Website or a transaction, where such losses are not recoverable under applicable law.

Nothing in these Terms limits liability for fraud, intentional misconduct, gross negligence where limitation is prohibited, personal injury caused by negligence where limitation is prohibited, or any other liability that cannot lawfully be excluded or limited.

Where a limitation is permitted, our liability will be assessed in light of the transaction, the nature of the claim, and applicable law.

14. Indemnification

To the extent permitted by law, you agree to be responsible for claims, losses, or reasonable expenses arising from your unlawful use of the Website, your violation of these Terms, or your infringement of another person's rights. This section does not require you to indemnify us for our own conduct where such a requirement would be unlawful.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles, except where applicable federal law or mandatory consumer protection law provides otherwise.

Any dispute will be handled by a court or other forum with proper jurisdiction and venue under applicable law. Nothing in these Terms prevents a consumer from exercising a right that cannot legally be waived or from bringing a claim in a forum where the law permits it.

16. Changes to These Terms

We may revise these Terms from time to time to reflect changes in our Website, products, business operations, or legal requirements. Updated Terms will be posted on this page with a revised effective date.

Your continued use of the Website after revised Terms are posted constitutes acceptance of the updated Terms to the extent permitted by law. Changes will not retroactively remove rights that have already accrued under applicable law.

17. Severability and Entire Agreement

If any provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent legally permitted.

These Terms, together with the policies expressly incorporated into them, describe the general agreement governing your use of the Website and purchases from our store. They do not override mandatory rights under applicable law.

18. Contact Information

YER LLC
2012 N. Pointe Alexis Dr
Tarpon Springs, FL 34689
United States

Contact Person: Lauren Ajebon
Email: [email protected]
Website: https://www.ecokitchengea.com/